Pharmacy - VA Black Hills Health Care System
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VA Black Hills Health Care System



The VA Black Hills Health Care pharmacies fill hundreds of prescriptions daily.  

About Our Pharmacies 

The VA Black Hills pharmacies at Fort Meade and Hot Springs process hundreds of prescriptions daily. Many of these prescriptions are filled by the Central Mailout Pharmacy (CMOP). Prescriptions may be refilled by phone, online and RX Refill app options.

Refill Your Prescription by Telephone

Use the Automated Refill Line. This automated refill line is available for all VA Black Hills patients.

Here is how to use the VA Automated Medication Refill System: 

  1. Dial 1-855-560-1719
    The call must be from a touch tone phone

  2. Listen to and follow carefully the recorded instructions.

  3. First you will be asked for the location from which the prescription was issued. Press (2) for Hot Springs or (3) for Fort Meade (a prescription number starting with 1, 2 or 3 is from Hot Springs; on starting with 4, 5 or 6 is from Fort Meade).

  4. You will be asked to enter your entire social security number and then to verify the number is entered correctly.

  5. If calling for a refill, press (1). If calling to check the status of a refill, press (2).

  6. Enter the prescription (Rx) number. You will find in on your refill mail-in slip or on the prescription label.  Use numbers only (e.g. for Rx: 1234567A, enter 1234567).

  7. After entering the Rx number, push the (#) button (e.g. 1234567#)

  8. The recording will then give you refill status information (e.g. “This medication is refillable and will be mailed to you as soon as possible.”).  Note: Stay on the line until all transactions on that prescription are completed.

  9. If ordering more than one medication, you will need to wait until the next step for entering the next prescription.

If you are ordering early, the system will accept your request, but will give you the earliest date for processing. If the mail out date seems too far away, call your VA pharmacy.

You should receive your refill medications in the mail within 7-10 days.


Please order your refills 2 weeks before you run out. They will be mailed from CMOP.

Please note that no prescription is automatically ordered. All prescriptions must be requested. Only you, your caregiver or your health care provider may request medication for you.

Please be sure to see the pharmacist at your next scheduled appointment with your provider.

Refill Your Prescription Online

Prescriptions may be filled online using VA's My HealtheVet program. You will need a user id and password to log in. If you do not have one, you can easily get one by creating your personal profile.

Refill on your Mobile Device

The Rx Refill mobile application (app) allows Veterans to request refills of their refillable VA-issued prescriptions, track VA prescription deliveries, view VA prescription history from the convenience of their mobile device. Following this link to download the app.

Drug Information

Please visit My HealtheVet for information about any prescription you may be taking.



Contact Info


  • VA Black Hills Health Care System
    Outpatient Pharmacy

Contact Number(s)

  • 877-339-6837

Hours of Operation

  • Fort Meade: M,T,Th,F 8:30 a.m.-5:00 p.m. Wed 9:00 a.m.-4:30 p.m.
    Hot Springs: M-F 9:00 a.m. - 4:30 p.m.