Contact the VA Black Hills Health Care System - VA Black Hills Health Care System
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VA Black Hills Health Care System

 

Contact the VA Black Hills Health Care System

VA Black Hills Health Care System offers a variety of health services to meet the needs of our nation's Veterans. For additional contact information you may also view our phone directory or A to Z List of Services. For Telecommunications Device for the Deaf (TDD) services, Dial 711.

After Hours

Contact VA Black Hills Health Care System after hours by calling toll free: 

  • Fort Meade 1-800-743-1070
  • Hot Springs 1-800-764-5370

Patient Advocate

If you have a compliment, complaint or need assistance with another issue you believe requires resolution, please contact our patient advocates:

  • Mr. Antonio Kelley  605-720-7179
  • Mr. Victor Iiziarry 605-745-2060

Telephone Care

Please contact our telephone care line if you need medical advice, have a question about your medication, or need to schedule a non-urgent appointment. 

  • Fort Meade:  Toll Free 1-800-743-1070, extension 17347
  • Hot Springs:  Toll Free 1-800-764-5370

Schedule An Appointment

To schedule or change an appointment, please contact us at:

  • Fort Meade 1-800-743-1070 extension 17349
  • Hot Springs 1-800-764-5370, extension 22808 or 22809

Media Inquiries

Contact Public Affairs at 605-720-7451 or 605-490-5074

Inquiry Routing and Information System (IRIS)

VA has established the IRIS system which provides answers to frequently asked questions.  You may use this system to submit a comment, concern, or ask a question at https://iris.va.gov.

Freedom of Information Act

The Freedom of Information Act (FOIA) provides that any person has a right of access to Federal agency records, except to the extent that such records are protected from release by a FOIA exemption or a special law enforcement record exclusion. It is VA's policy to release information to the fullest extent under the law.

The Freedom of Information Act Officer at VA Black Hills Health Care System is Paul Smith 605-347-2511 extension 17501

You may send requests to the email address below. There are no special forms required to submit a request, however Department of Veterans Affairs requires that your FOIA request:

  • Reasonably describe the records so that it may be located with a reasonable amount of effort.
  • If documents being requested are protected by another confidentiality statute (e.g. The Privacy Act of 1964), the request must contain an image of the requestor’s handwritten signature.
  • State your willingness to pay applicable fees or provide a justification to support a fee waiver.

You can also e-mail your request or ask questions at this e-mail box: BlackHillsVAFOIA.gov@va.gov

(Please note: This is not to be used for Veterans requesting copies of their medical records. Medical record requests are required to go though release of information for that information)

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