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VA Black Hills Health Care System

 

New help desk service available for My HealtheVet

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Female Verteran using My HealtheVet
Wednesday, June 6, 2012

Veterans can now call 1-877-327-0022 (toll free) to get help resolving any problems they are having with their My HealtheVet (www.myhealth.va.gov) account or if they simply have questions about VA’s health care portal.

The help desk is available from 6 a.m. – 7 p.m. (CDT) Monday-Friday with the exception of federal holidays.

My HealtheVet is a web portal designed to help Veterans better manage their health care.  The portal offers the ability for Veterans to refill their VA prescriptions with a click of a mouse.  Veterans also view their past and future VA appointments, plus get appointment reminders sent to their personal email account.

Another key feature to My HealtheVet is Secure Messaging.  With Secure Messaging Veterans can send safe and secure electronic messages to their VA health care team.  With Secure Messaging Veterans don’t have to wait on hold or worry about missed phone calls from their health care team.

Other features of My HealtheVet include:

• View VA lab results
• Keep a personal online health record
• Tools to track various vital health statistics
• Online medical library

To sign up for a My HealtheVet account Veterans should go online to www.myhealth.va.gov.